Company: Holiday Inn Birmingham M6 J7
Location: Birmingham
Job Description:
Kew Green Hotels is seeking a Guest Service Manager to lead a multiskilled team across Front Office, F&B, and Meetings & Events. You will shape the guest service function and receive training to progress toward Operations or Hotel Manager roles.
You’ll report to the Hotel Manager and drive service excellence, coach staff, and monitor KPIs while ensuring safety and high standards across the property. Shortlisted candidates will discuss next steps with the Hotel Manager.
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Posted: October 3rd, 2026