Build Engineer | 3 Month Contract | £12.71 PAYE | Ipswich
REED Technology is supporting a healthcare organisation in Ipswich who are on their search for 6 x Endpoint Configuration Analyst / Build Engineer to join a busy Digital Services team.
This role is ideal for someone with experience in IT device deployment, desktop support, endpoint services or IT asset management who enjoys a hands‑on technical role supporting end users and delivering high-quality IT services.
The Role
You’ll be responsible for the configuration, deployment and support of IT equipment across a multi-site environment. Working within the Endpoint Services function, you’ll support the setup, tracking and distribution of end-user devices whilst helping to maintain a high standard of customer service.
Key responsibilities include:
- Building, configuring and deploying laptops, desktops, mobile phones and other endpoint devices
- Supporting device rollouts, refresh programmes and new starter equipment requests
- Maintaining accurate asset records and inventory databases
- Logging, tracking and resolving IT incidents and service requests
- Supporting users with device setup and troubleshooting
- Managing stock levels of hardware and peripherals
- Updating service management and asset tracking systems
- Providing guidance and training to end users on devices and applications
- Escalating technical issues where appropriate
What We’re Looking For
- Experience within an IT support, deployment, build or endpoint environment
- Experience configuring laptops, desktops and mobile devices
- Strong customer service and communication skills
- Experience using ITSM or service desk systems
- Experience maintaining asset records and inventories
- Good working knowledge of Microsoft technologies, including Office 365
- Ability to prioritise workload and work independently
- Full UK driving licence or ability to travel between sites when required
Highly Desirable
- Experience with Intune, Microsoft Endpoint Manager, SCCM or Autopilot
- Healthcare or public sector experience
- Experience supporting large-scale device deployments
- Knowledge of ITIL processes
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