Job summary
The Cyber Security Advisor is a key role within the national cyber services portfolio, supporting the delivery of the NHS Data Security and Protection Toolkit (DSPT), the national data security assurance framework for health and care organisations. The DSPT receives over 61,000 submissions annually and provides critical assurance information used to inform policy development, identify and manage cyber security risks, and monitor security maturity across the health and care sector.
The post holder will support organisations throughout the annual DSPT submission cycle, providing expert guidance, managing complex enquiries, supporting platform development and testing activities, and delivering communications, webinars and engagement initiatives. The role is responsible for ensuring service requests and issues are managed effectively and consistently, maintaining high standards of customer service and supporting organisations to meet their data security obligations.
In addition to the DSPT, the post holder will contribute to the delivery and continuous improvement of other cyber security services within the team portfolio. The role will work closely with service owners, stakeholders and operational teams to support service development and operations. A broad, adaptable and proven cyber security skillset is essential, together with the ability to apply specialist cyber security knowledge and experience across a range of service areas.
Main duties of the job
- Act as a subject matter expert for the DSPT, providing guidance and support to health and care organisations.
- Manage and resolve complex enquiries and third-line support requests, escalating issues where appropriate.
- Support organisations throughout the annual DSPT submission cycle, ensuring timely and consistent service delivery.
- Contribute to the development and enhancement of the DSPT platform through requirements gathering, testing and service improvement activities.
- Develop and deliver communications, guidance materials, webinars and stakeholder engagement activities.
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