Accounts Receivable Assistant – Job Specification
Location: Liverpool Department: Finance Reporting to: Accounts Receivable Manager
Role Purpose
The Accounts Receivable Assistant will support the wider finance team by ensuring the timely and accurate processing of the accounts receivable function, with a particular focus on credit control activity. The role involves issuing customer invoices, reconciling accounts, monitoring incoming payments, resolving customer queries, and maintaining accurate financial records to support cashflow and reporting objectives.
The successful candidate will have practical experience in accounts receivable, sales ledger or credit control, with the ability to work independently and contribute effectively to a busy finance environment.
Key Responsibilities
Prepare and issue customer invoices accurately and on time
Liaise with clients to ensure timely settlement of invoices
Support credit control activity, including following up overdue accounts
Produce and update aged receivable reports
Respond to customer queries regarding invoices, payments and account status
Coordinate with internal teams to resolve discrepancies in orders or invoices
Maintain and update accounts receivable records with a high level of accuracy
Manage the accounts receivable inbox and communication with stakeholders
Ensure compliance with internal controls, audit standards and financial policies
Provide support for finance audits and ad-hoc tasks as required
Skills, Experience & Qualifications
Essential:
Previous experience in Accounts Receivable, Sales Ledger or Credit Control
Strong communication skills with a customer-focused approach
Ability to investigate and resolve account discrepancies
Strong organisational, analytical and problem-solving skills
Proficient in Microsoft Excel (pivot tables, VLOOKUP)
Ability to work independently and manage competing priorities
Desirable:
Experience using credit assessment tools or debt management strategies
Experience working within a fast-paced finance environment
Knowledge of financial systems and accounting processes
Personal Attributes
High attention to detail and accuracy
Confident dealing with internal and external stakeholders
Proactive approach to resolving issues
Ability to adapt to changing priorities
Strong team player with a collaborative mindset
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