Company: ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
Location: Manchester
Job Description:
Regulatory Technology business is seeking a senior Customer Success leader to drive a scaled CS function and become the senior voice in executive conversations. You will coach two CSMs, own a £4-5M ARR portfolio and influence commercial outcomes with cross-functional partners.
You will engage in strategic reviews, ensure health and adoption data drives decisions, and balance customer value with retention and revenue growth.
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Posted: September 29th, 2026