Customer Service Representative

Company: Hireful Ltd
Apply for the Customer Service Representative
Location: Malton
Job Description:

Do you enjoy meeting customers, building relationships and spotting opportunities? Are you after a role where you’re out and about rather than behind a desk all day?

Join an established business as a Customer Service Representative , working with leading machinery and customers across the region. Based inMalton, North Yorkshire, around 50% of your time will be spent visiting customers across York, Scarborough, Bridlington, Beverley, Hull and the surrounding areas.

You’ll receive a competitive salary, manufacturer training and tailored career development, plus a great benefits package including 24 days’ holiday + bank holidays, birthday day off, pension, sick pay, life insurance at 3x salary, healthcare cash plan, wellbeing support, staff discounts and free parking.

The Role…

This is a varied, customer-facing sales role where you’ll manage existing relationships, understand customer requirements and identify opportunities to grow parts and service sales. You will:

  • Build strong, long-term relationships with customers.
  • Visit customers to understand their needs, provide advice and identify opportunities.
  • Sell parts, servicing, maintenance plans, warranties and other services.
  • Work closely with the service team to resolve customer issues quickly.
  • Use customer data and technology to identify sales opportunities.
  • Attend customer events, demonstrations and exhibitions.

What we’re looking for….

  • Experience in a B2B or B2C sales or customer-facing role.
  • A proactive, self-motivated approach and confidence building relationships.
  • Strong communication, negotiation and influencing skills.
  • A full driving licence and willingness to travel regularly.
  • Agriculture, machinery or agricultural equipment experience would be an advantage, but isn’t essential.

24 days’ annual leave plus bank holidays, your birthday off, life insurance at three times your salary, a tailored career development path with manufacturer training, employee uniform, staff discount on showroom items, a company vehicle for mobile technicians (subject to skills and experience), free on-site parking, access to a health and wellbeing support line, and an employer-funded cash plan to help cover every day healthcare expenses.

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Posted: October 3rd, 2026