CARE & COMPLIANCE COORDINATOR – CQC COMPLIANCE EXPERIENCE AND CAR OWNER REQUIRED
£35,000- £40,000 + BENEFITS BEDFORD AREA
REF:4212D
Our client, a local housing provider, seeks a new member of staff to to lead on and be responsible for the care and compliance within the domiciliary team (and oversight of compliance for the wider service) including;
- Deputise for the Domiciliary Care Manager during periods of absence, ensuring key processes and systems are maintained i.e. duty rota, safeguarding, new starter onboarding checks, spot checks and audits etc.
- Complete regular spot checks, probation meetings, supervision and appraisals of junior staff.
- To respond to enquiries, concerns and complaints on behalf of or as instructed by the domiciliary care manager
- To carry out field-based audits and spot checks on all care files, MAR sheets and progress notes within the Domiciliary services.
- To form part of the central “hub” for the domiciliary care service. Being a focal point for communications, enquiries, referrals and coordination and planning of all service activities and care duties and tasks
- To lead on the review of all care plans and risk assessments within the domiciliary service to ensure they meet service standards.
- To carry out regular audits on Access software, ensuring the information is consistent to the files available within the services or service user homes These audits will include reviewing the quality of care files, care notes, task completion and the duration of calls
- To update and monitor service action plans following audits, surveys and spot checks
- Attend care reviews, representing the service. Outcomes will be fed back to the Senior Support Workers and Domiciliary Care Manager
- To be able to support the team in completing the day-to-day rota for the domiciliary service.
- Support the domiciliary care Manger with the recruitment, induction, training and supervision of Staff.
- To provide care cover, and deliver care as required from time to time when emergencies, or short-term requirements present such a need and in the absence of any other member of staff who would otherwise be able to assist.
- Deliver, monitor and review packages of care, undertake regular spot checks, assessments and review visits as required.
You need to have had CQC Compliance experience ideally from a similar Domiciliary Care organisation and be willing to quickly pick up the Company’s obligations under the Health and Safety at Work Act 1974 and the other Health and Safety Regulations. You must also be a car driver (mileage allowance fully paid) as you will be required to visit locations in & around Bedford up to an hours drive away. Benefits include flexible working arrangement to suit you, pension scheme, 20 days of annual leave plus public holidays
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