People Systems Analyst

Overview

In this role you support the People Systems Manager in the operational management of HR systems, ensuring smooth user support, testing, and improvements. You contribute to system upgrades, data quality initiatives, and data preparation for future ERP migration, while fostering strong relationships across the University. You will handle system administration, data audits, and user access reviews, delivering a reliable, customer-focused service. This position offers collaboration across departments and opportunities to shape HR systems and data processes.

Pay / Benefits

• sector-leading salary
• 43 days’ annual and mandatory leave
• generous pension schemes
• flexible working policy starting day one
• on-site leisure facilities
• cycle-to-work scheme

Responsibilities

• Provide user support for HR systems (including ICIS) and resolve queries promptly
• Participate in User Acceptance Testing (UAT) for system upgrades and new functionality
• Assist with system improvements and onboarding of new capabilities
• Coordinate auditing and cleansing of HR data to improve quality
• Conduct user access reviews and support annual HR processes (pay reviews, increments)
• Support data preparation for ERP migration and maintain process guidance
• Liaise with ICT and People Function colleagues to ensure reliable service
• Monitor system updates and promote data quality across departments

Key requirements

• Experience with a range of IT systems and a willingness to learn new software
• Structured and methodical approach to problem solving
• Experience delivering high-quality, responsive customer service
• Understanding of GDPR and confidentiality in handling HR data
• Ability to build and maintain relationships with stakeholders in a large environment
• Flexible, positive attitude and ability to manage workload and changing priorities

• customer-focused
• stakeholder management
• problem solving
• ICIS experience
• HR systems administration
• data quality and cleansing

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