Shift Lead: Customer Service & Floor Operations

Company: Marks & Spencer Plc
Apply for the Shift Lead: Customer Service & Floor Operations
Location: Ripon
Job Description:

Marks & Spencer Plc is seeking a proactive frontline team member to lead the fill operation and ensure the sales floor is ready to trade. You will coordinate resources to Serve, Sell and Fill, and step in for the Colleague Manager when required.

The role involves early starts and weekend shifts, a strong focus on customer service, teamwork, and maintaining a clean, safe store environment to support store openings and daily operations.

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Posted: October 3rd, 2026