Parts Counter Assistant

Parts Counter Assistant

Salary: £34,000 – £36,000

Working Hours: Monday to Friday

We are currently recruiting for an experienced Parts Counter Assistant to join a busy parts department within the construction and plant machinery sector.

This is an excellent opportunity for someone with previous parts experience who is organised, customer-focused and comfortable working in a fast-paced environment.

The Parts Counter Assistant Key Responsibilities:

• Deal with customer parts enquiries via phone, email and over the counter
• Identify and supply the correct parts for customers and engineers
• Process parts orders accurately and efficiently
• Support the service department with parts requirements
• Manage stock levels, picking, restocking and stock checks
• Liaise with manufacturers and suppliers regarding availability
• Raise purchase orders, invoices and dispatch paperwork
• Process cash and card payments
• Maintain an organised and safe parts/warehouse area
• Identify opportunities for additional parts sales

Requirements needed from the Parts Counter Assistant:

• Previous experience within a Parts / Parts Advisor / Parts Counter role
• Good customer service and communication skills
• Strong IT and administration skills
• Organised with the ability to prioritise workloads
• Comfortable working within a busy parts environment
• FLT experience/licence advantageous, although training can be provided
• Plant, construction, agricultural or machinery industry experience would be advantageous

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