ed Resourcing Ltd in Oxford is seeking a motivated 1st Line Support Analyst to join a financial services client’s IT team. This permanent, hybrid role focuses on delivering friendly and professional assistance to users while developing technical skills.
Applicants typically have 1–2 years in IT support, basic AD knowledge, and experience with ITSM and Microsoft 365. You will log and resolve tickets, troubleshoot issues, and contribute to service improvements.
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