Hybrid SaaS Product Support Analyst – Cyber Security

Company: Addition
Apply for the Hybrid SaaS Product Support Analyst – Cyber Security
Location: Leeds
Job Description:

Addition Solutions is seeking a Product Support Analyst in Leeds. Join a fast-growing SaaS cyber security company delivering training, analytics and smart tech to help organisations improve awareness. This hybrid role requires 2-3 days in the Leeds office with a competitive salary.

You’ll be the first point of contact for customers, diagnose technical queries, and work with the Product team to resolve issues while building clear documentation and an excellent customer experience.

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Posted: October 3rd, 2026