Walking Field Service Engineer – Photocopiers

ROLE – Walking role – Photocopiers / Print / IT Hardware – laptops/ tablets LOCATION – Inner M25 / London

We’re recruiting for a customer-facing FSE to support high-end print and copier devices across multiple client sites around the London region. This is a fantastic opportunity to join a respected service team, delivering expert maintenance, fault diagnosis, and installations in a dynamic, fast-paced environment.

Key Responsibilities

• Attend service calls to diagnose and repair faults on MFDs / IT hardware
• Perform effective maintenance through cleaning, adjustments, and part replacements
• Carry out routine preventative servicing
• Escalate complex issues promptly and collaborate with technical colleagues when needed
• Install new equipment and ensure optimal performance and customer satisfaction

Candidate skills

• Extensive hands-on experience supporting MFDs, photocopiers, and IT Hardware / laptops in a field-based environments
• Advanced fault diagnosis and resolution skills, with a methodical approach to troubleshooting and a commitment to first-time fix success
• Strong customer-facing communication, able to build trust, manage expectations, and deliver a consistently high standard of service
• Commercial awareness, understanding the impact of service delivery on client satisfaction and contract performance
• Proactive mindset, always looking for ways to improve processes, reduce downtime, and enhance the customer experience

What’s On Offer

• Up to £37,000 salary
• 1- 6 zone travel card
• 23 days holiday
• Company pension
• Supportive team and career development

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