Technical Lead, IT Support & Service Desk

Company: Plymouth University
Apply for the Technical Lead, IT Support & Service Desk
Location: Plymouth
Job Description:

University of Plymouth is seeking a Senior Support Analyst (Technical Lead) to provide technical leadership across IT Support, covering Service Desk and Desktop Support. The role acts as a senior escalation authority for complex incidents and drives service improvements.

You will work with colleagues across Technology & Information Services and may take line management responsibilities where needed, with on-site work 3 days a week and some home-working flexibility.

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Posted: October 3rd, 2026