Assistant Manager

Lead Front of House (FOH) operations during assigned shifts as Manager‑on‑Duty

Conduct pre‑shift briefings and ensure service readiness

Supervise service execution, cashiering accuracy, and guest flow

Handle guest feedback and service recovery independently when required

Guide and support service crew

Ensure adherence to grooming, punctuality, and SOP standards

Assist in onboarding and on‑the‑job coaching of new staff

Prepare shift handover notes and operational reports

Fully capable of running the outlet independently when required

Ensure smooth operations during peak periods and late hours

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