Overview
As a Shift Technician at JLL in London, you will maintain and operate facility plant and MEP services within a high-tech environment. You will work under the Technical Operations Manager to follow GRP and local regulations, using a CMMS to track maintenance and repairs. You’ll contribute to testing, commissioning, and handover of new services while upholding safety and compliance. The role focuses on optimizing BMS, IoT controls, and smart technologies to boost efficiency and reduce deviations. This is a hands-on, cross-disciplinary role in a prestigious, fast-growing tech-enabled facility.
Responsibilities
- Operate and comply with local legislation, SOPs, and GRP under guidance from the Technical Operations Manager
- Plan and record maintenance activities in the CMMS with detailed logs of repairs, parts, and equipment history
- Assist testing, commissioning, and handover of new MEP services; provide technical feedback as competent person
- Conduct risk assessments and follow permits to work to ensure safety and regulatory compliance
- Monitor and optimize Building Management Systems (BMS) and IoT-enabled controls to improve efficiency
- Carry out small-scale installations and maintenance on Electrical and Mechanical plant (lighting, door hardware, plumbing)
- Collaborate using Slack for real-time incident reporting and coordination within Salesforce account
- Identify operational improvements and cost-saving opportunities, escalate urgent issues when needed
- Build and maintain professional relationships to ensure high-quality service delivery
- Assist JLL Engineering Team with site-specific performance requirements
- Be available for out-of-hours shifts and on-call duties when required
Key requirements
- Minimum 5 years in a multi-skilled building services maintenance contracting environment
- Ability to build and maintain client relationships
- Proficient in Microsoft Office and collaboration platforms (Slack)
- Strong workload prioritization and communication skills
- Proactive, professional, and growth-oriented mindset
- High proficiency with CAFM/CMMS for asset lifecycle tracking
- Customer-centric problem-solving approach to minimize disruption
- Interpersonal skills
- Team player and good communicator
- Initiative and confidence
- BMS and IoT-enabled control systems
- CAFM/CMMS software
- Slack and Salesforce usage
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