Human Resources Advisor

Job Description

Ready to take the next step in your HR career?

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If you’re an experienced HR Assistant, HR Coordinator or Junior HR Advisor who’s ready to move into a fully-fledged HR Advisor role, this could be the opportunity you’ve been waiting for.

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We’re looking for someone who already has a solid grounding in HR and has had exposure to employee relations, but who is now ready to broaden their experience, build their confidence and take greater ownership of HR matters.

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This isn’t about having years of experience. It’s about having the right foundations, the right attitude and the ambition to develop.

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What will you be doing?

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You’ll become a trusted HR contact for managers and colleagues across the business, providing practical, people-focused advice and helping managers navigate a range of HR matters.

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Your role will include:

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Employee Relations

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• Support managers with a range of employee relations matters, including performance, conduct and other people issues.

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• Coach and guide managers through difficult conversations, helping them build their own confidence rather than simply taking issues away from them.

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• Prepare meeting documentation, notes and outcome letters in line with policy and best practice.

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• Maintain accurate records of ER cases and ensure appropriate follow-up.

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• Know when to seek advice and escalate matters involving greater complexity, risk or seniority.

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• Take part in ER case reviews and learning sessions to continuously develop your knowledge and capability.

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Manager & Stakeholder Support

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• Build strong, credible relationships with managers and key stakeholders.

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• Become a reliable and approachable point of contact for day-to-day HR advice.

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• Encourage managers to engage with HR early, helping to resolve issues before they become more complex.

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• Support managers to understand their responsibilities around performance, conduct, consultation and other people matters.

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• Attend stakeholder meetings and provide proactive HR support where appropriate.

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Policy, Process & Best Practice

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• Provide guidance on HR policies, processes and employment law principles.

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• Help ensure HR processes are applied consistently and fairly.

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• Support annual policy reviews and contribute to the development of new policies where required.

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• Help improve HR templates, guidance and manager toolkits.

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• Get involved in a variety of HR projects, giving you exposure beyond day-to-day advisory work.

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Systems, Data & Reporting

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• Support the production of HR and ER reports and people metrics.

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• Use HR systems and data to identify trends and support conversations with managers.

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• Maintain accurate and confidential employee records.

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• Help identify data gaps, inaccuracies and recurring people issues.

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• Support the effective use of HR dashboards and reporting.

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Be part of the team:

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• Work closely with the senior HR team and learn from experienced HR professionals.

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• Share ideas, knowledge and best practice with colleagues.

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• Support more junior members of the team as your own confidence develops.

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• Work collaboratively with HR Shared Services to ensure a seamless employee experience.

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What are we looking for?

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We’re not looking for someone who has seen it all.

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We’re looking for someone who is ready to learn, develop and step up.

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You’ll ideally have:

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• Previous experience in an HR Assistant, experienced HR Coordinator or Junior HR Advisor position.

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• Practical exposure to employee relations cases and an understanding of how they should be managed.

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• A good working knowledge of UK employment law and HR best practice.

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• The confidence and interpersonal skills to build relationships with managers and stakeholders.

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• Strong written and verbal communication skills.

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• Excellent organisation skills and the ability to manage competing priorities.

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• A proactive, self-motivated approach and a genuine desire to develop your HR career.

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• CIPD Level 3, ideally with a desire to progress towards or already working towards Level 5.

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Why this role?

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This is an opportunity to move beyond HR administration and coordination and into a genuine advisory career path.

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You'll gain exposure to employee relations, manager coaching, employment law, stakeholder management, HR projects, data and wider HR activity — while working alongside an experienced HR team that can support you as you develop.

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If you're currently thinking “I'm ready for more, but I need someone to give me the opportunity”, we'd love to hear from you.

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And there's plenty more…

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Alongside working for one of the UK’s Best Big Companies to Work For™, you'll have access to:

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• 26 days' holiday, plus bank holidays

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• Flexible and hybrid working

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• Investment in your learning and development

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• Colleague health and wellbeing programme

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• Free onsite gym and discounted gym membership

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• Rooftop bar and social area

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• Meritocracy incentive trips — 50 colleagues have already been to Jamacia this year!

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• Free confidential mental health advice and counselling

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• Access to free wellbeing apps

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• Free parking

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Ready to take the step?

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If you've built a strong HR foundation and are now looking for the opportunity to step up, gain genuine advisory experience and continue developing your career, this could be the role for you.

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