Workplace Support
Location: 4000 Parkway, Whiteley, Hampshire, PO15 7FL
Start: ASAP
Duration: 12 weeks
Working Days: Monday-Friday
Working Hours: 8:00am-5:00pm
About the Role
We are looking for a proactive and personable Workplace Support professional to join our fast-paced workplace team.
Key Responsibilities
- Support operational excellence across the workplace.
- Carry out regular building audits and report any issues identified.
- Assist with issue resolution and follow up on outstanding actions.
- Support compliance and Health & Safety requirements.
- Manage the workplace mailbox and respond to queries promptly.
- Liaise and communicate effectively with internal teams, clients and other stakeholders.
- Build positive working relationships with key stakeholders and building users.
- Provide professional and approachable support to visitors and colleagues.
- Assist the Head of Workplace and wider Mitie team with ad-hoc tasks as required.
- Support other local centres when required.
About You
- Experience working in a high-intensity customer service environment.
- Excellent organisational and time-management skills.
- Clear and confident communication skills.
- A proactive approach and the ability to work independently.
- Good working knowledge of Microsoft Office.
- A calm and professional approach when working under pressure.
- The ability to receive feedback positively and professionally.
- A genuine team-player attitude with a willingness to go above and beyond.
- A personable, approachable and professional manner.
- A flexible and methodical approach to problem-solving.
- Strong analytical skills and the ability to evaluate information and identify appropriate solutions.
- Flexibility to occasionally work outside standard hours when required.
- Training will be provided on the CAFM system.
Additional Requirements
- Must be willing to assist Mitie teams at other local centres when required.
- Must be able to successfully pass the required security clearance.
What We Offer
This is an excellent opportunity to join a professional workplace team and gain experience supporting a prestigious client in a fast-paced environment. You will receive training and support to help you succeed in the role.
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