Store Leader: Elevate Customer Experience & Growth

Company: Moss
Apply for the Store Leader: Elevate Customer Experience & Growth
Location: Cheltenham
Job Description:

Moss in Cheltenham is seeking an experienced Retail Manager to lead store performance, deliver a premium customer journey and drive commercial success. You will mentor colleagues, optimise operations, and ensure the Moss Essentials of Service are delivered consistently across all touchpoints.

As a brand ambassador, you will blend product expertise with data insights, coach teams to achieve KPIs, manage stock and merchandising, and act as a proactive area-wide support for the Area Manager.

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Posted: July 18th, 2026