Onsite Customer Experience Advisor – Loan Accounts

Russell Tobin is hiring a Customer Service Advisor on an onsite basis in Newcastle upon Tyne. The role covers 37.5 hours per week under a 6-month contract, with potential for permanent employment.

You will respond to inbound customer calls regarding personal loan accounts, handle enquiries professionally, and strive for first-time resolution while maintaining high service levels and accurate records.

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