IT/OT Service Operations Lead

SSE plc is seeking an IT & OT Service Operations Manager to oversee the integration and management of IT and OT services delivered by the IT Outsource partner, ensuring governance, reliability and strong security across operations.

You will lead SIAM, manage outsourced providers, oversee service performance against SLAs/KPIs, support Major Incident Management, and drive ITSM processes with Service Strategy and Architecture, with 24/7 on-call duties.

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