Remote customer success manager

Company: HighlightTA
Apply for the Remote customer success manager
Location: Prestonpans
Job Description:

About Certn Our goal is straightforward: help people move faster – into jobs, homes, and opportunities – by simplifying the path to trust. We’re not a traditional background screening company.

We’re a team of curious, collaborative builders who care about solving real problems for real people. We challenge each other, move fast, and have fun doing it.

If you want to grow, make an impact, and help shape products used by millions, this is your place. Let’s build what’s next, together. About the Role Key Responsibilities Strategic Account Management Customer Advocacy and Issue Resolution Performance Metrics Customer Retention and Growth Key Requirements If you meet most, but not all, of the qualifications listed above, we still encourage you to apply. We recognize that strong candidates come from a wide range of backgrounds and experiences, and we value the diversity of perspective that brings. Our Culture What’s in it for you? Come As You Are One Last Thing… How We Hire This posting is for a current, open position within Certn.

This opportunity is offered through Highlight TA, the on-demand talent team supporting Certn’s growth.

Connect with us and learn more: Certn on Linked In Highlight TA on Linked In

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Posted: October 3rd, 2026