Sales Team Leader: Call Center Performance Coach

Company: Concentrix Limited
Apply for the Sales Team Leader: Call Center Performance Coach
Location: Northern Ireland
Job Description:

Concentrix Limited in Belfast is seeking a dynamic Team Leader to supervise a group of call center associates and drive performance against KPIs. The role focuses on coaching, motivation and accountability to ensure service quality and contractual targets are met. You will oversee daily operations, coach for success, handle escalations, and lead team meetings while promoting Concentrix values and delivering outstanding customer experiences.

Location: Belfast. Time Type: Full time.

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Posted: August 29th, 2026