Internal Sales Executive

Overview

Experienced Internal Sales Executive required to work in Daventry for a prestigious client. The role involves a proactive approach to generate sales and find new leads to grow the business, supporting existing account managers and sales order processing, and maintaining an independent customer base.

Duties

• Ensure all sales administration is kept up to date, including sales quotes, issuing proforma invoices, following up quotes, and providing adequate product data to customers.
• Maintain contact with existing customers to retain, grow, and convert customers, thereby increasing sales.
• Contact potential customers from the database who may have dealt with the company in the past to regain market share, correctly identifying problems in products, pricing, and marketing, and relaying this information.
• Follow up on accounts called into question by the Managing Director, conveying answers promptly and accurately through sales meetings to pre‑empt potential loss of business.
• Contact new leads from various sources to increase market potential, provide accurate, factually backed information on new products, their estimated volumes and current price, and ensure a smooth flow of new products and necessary amendments to existing products.
• Follow up sales quotes and other information given to customers to maintain maximum efficiency, professionalism, and to close sales effectively.
• Collect samples and market information, acquire competitors’ price lists and promotional material, and obtain samples of new products available.
• Ensure accurate administration: send follow‑up letters, quotes, and fliers from the sales office, maintain accurate data records, and provide professional follow‑up.

Knowledge / Skills Required

• Display good communication skills, both verbal and written.
• Show attention to detail and the ability to work and remain calm under pressure.
• Be able to work as part of a team and act as a self‑starter, working to full capacity when not being supervised.
• Manage time effectively and display organisational skills.
• Be self‑analytical, continually striving for self‑improvement.
• Dress and act professionally, with appreciation for other members of staff.
• Use of SAP or CRM systems is essential.

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