Hybrid IT Service Desk Analyst – Windows & Mac Support

Company: Bath Spa University
Apply for the Hybrid IT Service Desk Analyst – Windows & Mac Support
Location: Bath
Job Description:

Bath Spa University is seeking an IT Service Desk Analyst to deliver first-line support for staff and students across Apple and PC platforms. You will log service requests, assist with diagnostics, and deliver timely solutions while escalating complex issues to specialist teams.

You will work with the IT Service Desk to maintain systems and knowledge bases, advising users on digital technologies and security practices in a high-volume environment. Hybrid working is available.

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Posted: August 29th, 2026