Night Control Room Operator — Heathrow

APCOA PARKING UK at Heathrow Airport is seeking a Nights Control Room Operative to join the on-site team on a full-time, 12-month contract. You will handle first-line customer queries, monitor operations, and work a 6-on-3-off pattern (5am–2pm and 2pm–11pm shifts) to maintain service levels.

Role focuses on resolving issues calmly and professionally, liaising with partner teams, and ensuring accurate incident reporting and handovers.

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