Manager, Contracting Operations, Deloitte Legal

Overview

In this role you will lead complex contracts transformation engagements within Deloitte Legal’s rapidly expanding UK practice. You’ll drive innovative CLM solutions, manage client relationships, and guide multi-disciplinary teams to deliver profitable, high-impact outcomes. You will shape methodologies, explore new contracting approaches, and contribute to business development and market leadership. This is a leadership position with opportunities to influence strategy and client delivery in a fast-evolving marketplace.

Pay / Benefits

• hybrid working policy
• flexible working arrangements
• return-to-work coaching and support
• wellbeing focus
• opportunity for career development

Responsibilities

• Grow and develop the Contracts Transformation service line and support go-to-market efforts
• Lead innovative CLM technology adoption and related transformation programmes
• Identify and pursue opportunities within existing and prospective client accounts
• Manage client relationships as a trusted advisor on complex contracting matters
• Translate client expectations into clear, actionable project objectives
• Provide pragmatic, commercially focused advice on contracting challenges
• Lead complex contracts transformation programmes with focus on delivery, profitability, and client satisfaction
• Design and implement advanced process improvements for contract lifecycle management
• Drive deployment of CLM software and related operational changes
• Foster creativity, innovation, and thought leadership in contract transformation
• Mentor junior team members and maintain effective project team communication

Key requirements

• Strategic acumen and execution ability to translate vision into project outcomes
• Advanced client relationship management and ability to engage senior stakeholders
• Go-to-market experience and ability to support business development
• Deep industry expertise in contracts tech and CLM platforms
• Experience in designing and optimizing contracting processes
• Creative problem solving and innovative mindset
• Critical thinking and sound judgement
• Clear communication and influence with senior audiences
• Ownership, proactivity, resilience and tenacity
• Commercial acumen and leadership of project teams

• leadership
• strong communication
• stakeholder management
• Contract Lifecycle Management (CLM) platforms
• contracting process design and optimization
• innovative contracting approaches

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