Job Description
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Your new company n I'm currently working with a respected housing organisation in Glasgow that is looking to appoint an experienced Income / Rent Officer to join their established housing team on a temporary 8-week contract initially.This is a fantastic opportunity for an individual with a strong background in rent arrears recovery and income management who is passionate about supporting tenants while maximising rental income and sustaining tenancies.
n Your new role
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- Managing a caseload of current and former tenant rent accounts
- Taking proactive action to prevent and reduce rent arrears
- Negotiating affordable repayment arrangements with tenants
- Providing advice and support around housing costs and welfare benefits
- Liaising with external agencies and support organisations
- Preparing cases for legal action where required
- Monitoring income performance and maintaining accurate records
- Working closely with colleagues to sustain tenancies and achieve positive outcomes
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n What you'll need to succeed
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- Previous experience in an Income Officer, Rent Officer or Housing Officer role with a strong income management focus
- Experience working within a Housing Association or Local Authority
- Strong knowledge of rent arrears recovery processes and tenancy legislation
- Excellent communication and negotiation skills
- Ability to manage a varied caseload and work independently
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n What you'll get in return
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- Office-based role in Glasgow
- Supportive and collaborative team environment
- Opportunity to make a real difference to tenants while helping maximise rental income
- Immediate interview availability for suitable candidates
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What you need to do now n If you're an experienced housing professional with a proven track record in income management and arrears recovery, I'd be keen to speak with you in confidence.
n If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.n If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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