CRM & Loyalty Lead – Luxury Hospitality

Company: Hand Picked Hotels
Apply for the CRM & Loyalty Lead – Luxury Hospitality
Location: London
Job Description:

Hand Picked Hotels is seeking an experienced CRM and Loyalty Manager on a 1-year interim contract. You will own the CRM and email programme from strategy through to execution, automation and reporting, elevating communications that tell the stories of our hotels and experiences while driving repeat visits and long-term value.

Based at our London Bridge corporate office with occasional hotel travel, you will partner across Digital, Brand and Revenue teams and manage external partners to ensure

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Posted: October 1st, 2026