Front Office Team Leader: Elevate Guest Service

ibis London Blackfriars is seeking a Front Office Supervisor to oversee daily operations, guide the Front Office Team, and ensure guests receive efficient, friendly service.

You will handle reservations, manage cash handling, train staff, and maintain high standards of cleanliness and communication while upholding Accor policies.

This role emphasizes leadership, empathy in guest interactions, and a proactive approach to managing events and special requests.

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