New-Build Home Aftercare Specialist (Hybrid, Wales)

Codi Group is seeking a Customer Care Assistant to deliver a responsive aftercare service for customers in new-build developments across Wales. The role is based predominantly in Swansea with occasional travel to Cardiff and Newport; you will coordinate repairs, manage queries, defects, warranty matters and complaints to resolution.

You will work closely with customers, contractors and colleagues, using IT tools and CRM systems; the role is full time (37 hours) with 26 days leave rising to 31,

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