AI Strategy & Customer Success Leader

Company: Zendesk UK Ltd ( UK)
Apply for the AI Strategy & Customer Success Leader
Location: London
Job Description:

Zendesk seeks an AI Success Strategist to own end-to-end delivery of customers’ AI roadmaps, translating product capabilities into strategic value and driving multi-year adoption across executive stakeholders.

You will lead design reviews, coordinate cross-functional delivery, and partner with senior leaders to shape a forward-looking AI strategy that delivers measurable business impact.

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Posted: September 22nd, 2026