Enterprise Account Director – New Business (BFSI)

Overview

In this Enterprise Account Director role, you drive revenue growth and deepen customer relationships for Diligent’s platform. You will manage a strategic sales cycle, from prospecting to closing, while coordinating cross-functional teams to deliver integrated solutions. You’ll act as a trusted advisor to senior stakeholders, shaping account plans and growth initiatives in a fast-moving, high-growth environment. This role offers impact through complex, long sales cycles and a customer-first, value-driven approach.

Pay / Benefits

• flexible work environment
• global days of service
• comprehensive health benefits
• generous time off policy
• wellness programs
• hybrid work model

Responsibilities

• Deep product and strategy knowledge to position Diligent solutions
• Prospect new business within FSBI territory for complex accounts
• Adopt solutions-based selling to meet customer needs
• Build relationships with prospects and coordinate internal stakeholders
• Develop and execute account plans to hit revenue targets and drive mutual growth
• Coordinate Sales stakeholders to prioritize actions across accounts
• Create business plans for prospective customers to drive new business and upsells
• Lead feedback loops with product management and marketing on customer pain points
• Demonstrate end-to-end sales discipline from opportunity to close (MEDDPICC)
• Utilize sales tools to prospect leads, set meetings, and improve win rates
• Accurately maintain SFDC records, forecasts, and bookings reports
• Understand competitor landscape and industry direction

Key requirements

• 7+ years in new business acquisition with revenue targets
• Ability to influence senior leaders and stakeholders
• Continuous learner with strong product and industry trend awareness
• Excellent presentation, negotiation, and interpersonal skills
• Ability to align technology solutions with business objectives
• Self-motivated, resilient, results-driven
• Experience in regulated industries (FSBI, SaaS or GRC) preferred

• strong relationship-building
• collaboration and cross-functional teamwork
• customer-focused mindset
• SaaS sales
• sales forecasting and pipeline management
• knowledge of MEDDPICC (methodology)

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