Overview
In this role, you drive profitable growth within the Broker channel by managing accounts, expanding relationships, and developing new opportunities. You’ll align with brokers to grow market share, achieve commercial targets, and shape cross-sell strategies. The position sits within a collaborative, cross-functional environment focused on broker and customer experience. You will contribute to the company’s mission of improving health and well-being by expanding access to Cigna solutions.
Pay / Benefits
- Competitive salary plus uncapped bonus
- Incentives (monthly, quarterly, yearly)
- Lunch expense when in office
- Multicultural and hybrid working environment
- Private Medical Insurance
- Employee Wellbeing Benefits/Development Program
Responsibilities
- Achieve and exceed sales targets and revenue objectives
- Develop and manage broker partnerships to maximize new business and account growth
- Proactively conduct outbound calls and virtual meetings with brokers to generate pipeline
- Create and execute account plans to increase broker engagement and market share
- Identify cross-sell and upsell opportunities within existing broker relationships
- Support broker acquisition and build relationships with prospective partners
- Collaborate with Sales, Underwriting, Client Management and Operations to deliver excellent broker/customer experience
- Maintain accurate CRM records of pipeline, activities and opportunities
- Ensure activities comply with regulatory requirements and company policies
Key requirements
- Customer Service/Contact Centre experience (essential)
- Team-oriented experience
- 2+ years sales experience (preferred)
- Outbound sales experience or knowledge of insurance products (preferred)
- Proven track record of sales success
- Experience in insurance, healthcare or financial services (desirable)
- Strong outbound sales, lead generation and business development experience
- Ability to manage multiple broker relationships while meeting targets
- Excellent communication, negotiation and influencing skills
- Regulated environment experience (advantageous)
- Multilingual environment experience (beneficial)
- excellent communication
- negotiation
- influencing
- CRM systems experience
- lead generation
- pipeline management
…
