Billing Manager

Overview

As Senior Credit Controller, you will manage the end-to-end credit control process for a diverse insurance client portfolio, assessing credit risk, setting limits, and monitoring aged debt. You will collaborate with underwriting, finance, and compliance to ensure robust credit governance and act as a senior escalation point while mentoring junior colleagues. You will drive process improvements and provide insights that support the company’s financial performance. This role supports a growing, client-centric insurance group with a collaborative culture and opportunities to influence the credit control function.

Pay / Benefits

• competitive salary
• performance-based bonus
• hybrid working model
• pension
• private medical
• wellbeing support

Responsibilities

• Manage end-to-end credit control across a diverse insurance client and broker portfolio
• Conduct credit assessments and set/monitor credit limits
• Own aged debt management and monitoring
• Collaborate with underwriting, finance, and compliance to ensure governance
• Serve as a senior escalation point within the team
• Mentor and support junior colleagues
• Drive process improvements in credit control processes
• Provide insights to support financial performance of the group

Key requirements

• Strong credit control experience within insurance, financial services, or regulated environments
• Proven ability to assess credit risk and make commercially sound decisions
• Confidence managing stakeholder relationships across underwriting, finance, and external partners
• Experience mentoring or supporting junior team members in a hands-on, collaborative way
• Excellent analytical, organisational, and communication skills with strong attention to detail
• Knowledge of FCA regulations and credit control best practice within a regulated framework

• Stakeholder management
• Mentoring and coaching
• Analytical thinking
• Credit risk assessment
• Credit governance
• Aged debt management

…