Director, Business Manager

Overview

In this role, you will act as a strategic partner within MUFG’s Compliance Division in London to shape resource planning, operating models, and cross-functional collaboration across EMEA. You will influence both Core Compliance and the Global Financial Crimes Office, driving efficiency while upholding regulatory standards. You’ll lead internal communications, planning processes, and risk-aware initiatives, contributing to a culture of integrity and professional development. This is an opportunity to impact governance, budgeting, and people strategies in a globally matrixed financial institution.

Pay / Benefits

• flexible working arrangements
• comprehensive training programmes
• career development opportunities
• supportive leadership and collaborative culture
• diversity and inclusion commitments

Responsibilities

• Serve as the primary contact for resource planning and budget allocation across the Compliance Division.
• Partner with business heads to align functional strategies with regulatory and organizational objectives.
• Develop and track robust business plans, coordinating medium- and long-term staffing strategies.
• Contribute to the EMEA leadership team, fostering cross-functional collaboration and operational effectiveness.
• Design target operating models to maximise efficiency within approved budgets.
• Provide accurate management information on resource planning by partnering with Finance and HR.
• Collaborate with Finance for budgeting, forecasting, and performance monitoring; support invoicing with Procurement as needed.
• Develop and execute internal communications strategies, including town halls and intranet maintenance.
• Oversee offsite events, social committees, and workspace strategy; lead return-to-office initiatives.
• Support Head of Planning in head office reporting; oversee business continuity and risk identification within Business Management.

Key requirements

• Experience in financial services or regulated environments with emphasis on precision and accountability.
• Proven budget oversight and resource management across complex structures.
• Experience in global matrix organisations and building consensus among diverse teams.
• Strong analytical and strategic planning abilities to support long-term goals.
• Excellent communication skills for stakeholders at all levels.
• Ability to manage large workloads under tight deadlines; dependable under pressure.
• Advanced proficiency in Microsoft Office tools.
• University degree or equivalent qualification.
• Experience in compliance or financial crime prevention is advantageous but not mandatory.

• Interpersonal skills
• Calm under pressure
• Structured thinking
• Microsoft Office (advanced)
• Budgeting and resource planning
• Stakeholder management

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