Senior Customer Success Lead, Payments & FinTech

Trustly, a global leader in Open Banking Payments, seeks a Senior Customer Success Manager to own a portfolio of strategic financial services merchants from London or Stockholm. You will optimize product usage to maximise performance and value with cross-functional collaboration.

The role requires 5+ years in online payments, a data-driven mindset, and strong stakeholder communication. You will benchmark performance, drive improvements, and lead complex onboarding with Sales, Account Management

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