Seasonal E-commerce Customer Care Specialist

Vivienne Westwood is seeking a proactive E-commerce Customer Service Associate for a three-month seasonal contract. You will handle inquiries from pre-sales to delivery, returns and aftercare, across email, phone, live chat, and social channels.

You will collaborate with Logistics, Warehouse, IT, Retail, and Finance to ensure a seamless customer experience while upholding the brand’s service standards in a fast-paced luxury retail environment.

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