Payroll Specialist

Job Description

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n Key Responsibilities

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• Support Payroll Team Leadership in delivering a high-quality payroll and pensions service across the business.

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• Process end-to-end payroll, pensions and employee expenses accurately and within agreed deadlines.

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• Ensure payroll activities meet agreed SLAs and KPIs, supporting wider departmental and business objectives.

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• Maintain compliance with HMRC requirements, pensions legislation, internal controls and audit standards.

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• Act as a key contact for internal and external stakeholders, including Finance, People/HR, wider business teams and third-party providers.

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• Take ownership of assigned payroll and pensions responsibilities, proactively resolving queries and issues.

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• Provide knowledgeable support on payroll and pensions administration.

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• Identify opportunities to improve processes through standardisation, automation and reduced manual intervention.

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• Support the testing and implementation of new payroll functionality, technology and system changes.

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• Share knowledge and provide training/support to other members of the team.

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• Contribute to a culture of accountability, collaboration and continuous improvement.

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• Maintain a high level of confidentiality and professionalism when handling sensitive employee and payroll information.

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n Experience & Qualifications

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The ideal candidate will have:

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• A minimum of 3 years' experience in end-to-end payroll and pensions processing.

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• Strong knowledge of UK and Republic of Ireland payroll and pensions.

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• A good understanding of payroll legislation, regulatory requirements, financial controls and compliance.

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• Experience supporting payroll system implementations, upgrades or technology changes.

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• Experience testing new system functionality and supporting/training colleagues.

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• Strong cross-functional stakeholder management experience.

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• Experience working with payroll, expenses and pensions platforms.

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• Good working knowledge of Microsoft and Google Workspace applications.

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• Experience using MHR iTrent and Standard Life platforms would be advantageous.

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• A CIPP Payroll Technician qualification or Level 3 Payroll Administrator Apprenticeship, or equivalent, would be desirable.

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n Key Skills

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• Strong end-to-end payroll and pensions knowledge.

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• Excellent attention to detail and commitment to accuracy.

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• Strong understanding of payroll controls and best practice.

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• Ability to identify and implement opportunities for continuous improvement.

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• Confident stakeholder management and relationship-building skills.

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• Clear and professional written and verbal communication.

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• Strong organisation and time-management skills.

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• Ability to work effectively under pressure and manage tight payroll deadlines.

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• Self-motivated with the ability to manage responsibilities with moderate supervision.

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• High levels of integrity when handling confidential and sensitive information.

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• A collaborative approach and willingness to contribute to the ongoing development of the wider payroll function.

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