Customer Service Advisor

Company: EE
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Job Description:

The start date for thisrole is 23rd November 2026.

 

• Competitive Salary: Starting at £26,116 rising to£26,738 after 8 months, plus an uncapped monthly commissionscheme 

• Online GP: Access to a private GP24/7 for you and your immediate family 

•Paid Carer’s Leave: Market-leading carers leave with up to 2 weeksoff 

• Family Leave: Equalised maternity,paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’half pay in the first year. 

• HugeDiscounts: Save on EE & BT products, including mobile andbroadband. 

• Career Development: Ongoingsupport to help you grow your skills and develop 

• Season Ticket Travel Loan: Funds for your travel to andfrom work. 

• Volunteering Days: Paid timeoff to give back to your local community. 

• Optional Private Healthcare and Dental: Protection foryou and your family. 

 

Are you someone who loves connecting with people andmaking a difference? If you have a warm and engaging personalityand enjoy helping others, you could be a perfect fit for theCustomer Service Advisor role at EE.  

 

At EE, we believe everyinteraction should be a positive one. You’ll engage with customersover the phone, offering support, guidance and helping with anysolutions they need. Your role will be all about buildingrelationships and providing exceptional service. 

 

To thrive in this role, you’llneed to be empathetic, patient, and dedicated to helping people.Your ability to listen, understand, and build relationships will bekey to your success. You’ll be the friendly voice that customersrely on for support. We’ll provide all the comprehensive trainingyou need to ensure you can confidently discuss our products andservices. 

 

Weunderstand that life is ever-changing. This role offersflexibility, some of the ways we do this is allowing you toschedule your own breaks or bank time to take off so you can go tothose events or appointments. We’re committed to supporting yoursuccess in both your professional and personallife. 

 

Join usfor a great team culture, meaningful support, and tailored trainingto help you build a lasting career. What are you waitingfor? 

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Posted: October 3rd, 2026