Resolution Case Handler – Hybrid & Growth Opportunity

Sopra Steria is seeking a Resolution Case Handler to join our Durham/Blackpool team, delivering fair outcomes for customers in a regulated environment. You will manage end-to-end cases with training, then operate in a hybrid pattern, balancing office and home working.

A strong emphasis on integrity, clear communication, and continual improvement drives this role. The position offers development opportunities within a supportive culture that values wellbeing, inclusion and professional growth,

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