Senior Product Manager – CRM Sales

Overview

As a Senior Product Manager for CRM Sales, you will shape the strategy and execution of core revenue workflows within an AI-native CRM. You’ll steer the product roadmap at the intersection of agentic experiences and CRM processes, partnering with AI/ML and data teams to deliver proactive, automated guidance. You’ll lead cross-functional teams to scale features across Desktop and Mobile, aligning with the company’s AI-driven revenue transformation. This role places you at the heart of transforming how revenue professionals work and close deals.

Responsibilities

• Define and own the CRM Sales workflow vision and roadmap (pipeline, deals, agentic automation)
• Translate market signals and customer insights into differentiated strategy
• Ideate, prototype, and deliver AI-powered experiences that surface insights and automate tasks
• Collaborate with AI/ML and data teams to power recommendations, alerts, and automation
• Identify high-impact moments in the sales cycle for agentic assistance
• Lead cross-functional squads to ship features efficiently
• Define success metrics and use data signals to inform prioritisation
• Ensure consistent experiences across Desktop and Mobile
• Partner with adjacent product groups to ensure integration and coherent UX
• Drive adoption with GTM, Sales, and Customer Success and represent customer voice internally

Key requirements

• 5+ years in product management, with proven B2B SaaS impact
• Experience with AI, ML, or automation-driven features; ability to reason about tradeoffs in agentic design
• Ownership mindset and ability to navigate ambiguity and complexity
• Experience in fast-growing global SaaS with distributed teams

• Excellent communication; ability to simplify complex decisions for engineers, designers, and executives
• Data-driven with use of metrics and qualitative research
• Customer obsession; close engagement with users and support signals
• AI/ML features and automation-driven product design
• Experience with enterprise SaaS and multi-stakeholder environments
• Familiarity with cross-platform product experiences (Desktop + Mobile)

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