Customer Service Lead – Multisite (Bristol & Taunton)

Skipton Building Society in Bristol and Taunton is seeking a Customer Service Lead to manage and develop a busy multisite branch team. You will divide your time between customers and the team, coaching, and driving service standards across channels including face-to-face, phone and video.

The role is permanent, full-time (36 hours per week) with a supportive benefits package and opportunities to develop within a mutual, member-owned organisation.

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