Account Manager | Agency

KRG are exclusively partnering with a leading independent digital marketing agency to appoint an Account Manager into their growing client team.

This is a genuinely client-facing role for someone who enjoys being more than an account handler. You’ll become a trusted partner to your clients, getting under the skin of their objectives, shaping ideas and working closely with creative, content, strategy and digital teams to deliver campaigns that make an impact.

The Opportunity

This is a role with plenty of ownership. You’ll take responsibility for a portfolio of key accounts, acting as the bridge between client ambitions and the agency team.

• Building strong, long-term client relationships and becoming a trusted point of contact.
• Leading client meetings, presentations, reviews and regular updates.
• Taking briefs and turning them into clear, actionable plans for internal creative, content, strategy and digital teams.
• Managing campaigns from initial concept through to delivery, keeping a close eye on budgets, timelines and resources.
• Developing ideas and proactively identifying opportunities to grow accounts, introduce new channels or improve campaign performance.
• Working on content-led campaigns across social, digital, creative and communications.
• Helping shape creative output across everything from written content and static imagery to video and animation.
• Defining KPIs, monitoring performance and bringing insights and optimisation ideas back to clients.
• Getting involved in new business and pitching where appropriate, including media pitching and proposal development.
• Working collaboratively across the wider agency in a relatively flat, ideas-led environment.

What we’re looking for:

• Previous agency experience working on B2B clients who are using the agency for content/ organic services.
• Strong client management and communication skills.
• Confidence presenting, leading meetings and putting forward ideas.
• Excellent organisation and project management skills.
• A proactive, commercially minded approach to account growth.

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