Billing & Customer Support Specialist

Giacom in Nelson, England, is expanding and has two open requirements for Customer Service Advisors to join a new Billing Services team on 12 Month Fixed Term Contracts. You’ll produce and validate bills, resolve billing issues, manage credits, and liaise with resellers and internal teams to ensure SLA targets and timely monthly bill runs, with some evening or weekend work possible.

The role emphasizes accuracy with large data sets, learning billing platforms, and clear communication with

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