Join our team and enjoy the many benefits of working for Sandman Hotel Group, privately-owned hospitality company, including a competitive employee compensation package, diverse employee schedules, and internal corporate career advancement. If you are looking for a future career in hospitality, then the Sandman Hotel Group is for you.
The Room Attendant will promote a positive image of the property to guests, and must be pleasant, friendly and able to address problems or special requests. The Room Attendant must understand his/her role as brand ambassador and provide positive brand experiences to all customers.
JOB REQUIREMENTS:
- No education or experience required, we will train one on one
- Ability to follow instruction
- Good communication skills are an asset
- Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
- Professional appearance and manners
DUTIES:
- Clean rooms according to Sandman Hotels standards
- Maintains an up to date knowledge of all chemicals and cleaning products, and the correct handling procedures
- Responds to guests and staff inquiries, requests and complaints in a prompt and courteous manner
- Ensures all lost property items is handled inline with company policy.
- Ensures all maintenance and safety hazards are promptly reported to the Supervisor/Manager to minimize hazard risk
- Takes personal responsibility for equipment, ensuring it is operated correctly and secure at all times
- Reports any maintenance issues.
- Ensure security of guest rooms and privacy of guests
- Perform Laundry tasks when necessary including collect, sort, transport laundry at the beginning of each shift.
- Stock linen supply room with clean linens for use for next day.
- Perform Linen Porter duties if required.
APPLICABLE SKILLS:
- Excellent customer relations.
- Must have time-management skills.
- Adaptable to change and be able to handle multiple priorities under pressure in a fast-paced environment.
- Attention to detail
- Eager and focused to exceed guest expectations.
- Be fit and able to lift.
We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.
PERKS
- 28 days holiday per annum Additional Holiday with length of service milestones
- Flexible schedule
- Pension
- Rewards and recognition
- Growth opportunities
- Dedicated Training Programme
- Team, Friends and Family Hotel rates
- Up to 40% of food discounts
- Referral Bonus starting at £250
- X3 complimentary nights stays to use in the UK, Ireland or North America
- Education & Skills Development Reimbursement program
- All Northland United Kingdom & Ireland team members are eligible for their brands specific perksin North America
You must be legally entitled to work in UK to apply.
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