Overview
In this on-site role at Azenta in Wotton, Surrey, you will ensure products meet strict quality standards while supporting new product introductions and ongoing defect prevention. You will lead cross-functional problem solving to resolve quality issues and drive continuous improvement, aiming to minimize quality-related costs and maximize customer satisfaction. The role blends hands-on quality control with Lean initiatives, operating in a fast-paced manufacturing environment. Your work directly supports product reliability and build robustness in collaboration with Production, Engineering and Supply Chain.
Responsibilities
- Manage customer-raised quality issues, identify root causes, and implement permanent corrective actions.
- Collaborate with internal and external stakeholders to resolve quality issues while ensuring safety and quality compliance.
- Lead problem-solving sessions using 8D, 5 Whys, Fishbone, FMEA, and SPC.
- Work with cross-functional teams to enhance product quality and optimize processes.
- Monitor and update the Quality Dashboard and KPIs such as Defects Per Unit.
- Lead quality control practices and Lean methodologies.
- Manage multiple projects with balanced priorities.
- Support new product introductions ensuring build robustness and reliability.
- Review and approve engineering changes to maintain product quality.
Key requirements
- Scientific or Engineering degree preferred
- Experience in pharma, biotech, or medical devices
- Proven manufacturing/production experience
- Strong Lean principles with focus on process optimization and waste reduction
- ISO13485 / ISO9001 required
- Advanced experience with 8D Methodology
- Knowledge of plastics/injection molding or life sciences advantageous
- Proficiency with Excel, Pivot Tables, Pareto Charts
- Strong communication and interpersonal skills
- Ability to work in a diverse, dynamic team environment
- Excellent data presentation and analytical skills
- Experience with root cause analysis tools like 5 Whys and Fishbone Diagrams
- strong communication
- interpersonal skills
- team collaboration
- Lean principles
- 8D Methodology
- 5 Whys
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