Resident Liaison Officer — Housing & Community Engagement

Niyaa People Ltd. is seeking a Customer Liaison Officer to support residents throughout ongoing works across Stoke and Chester. You will be a key contact, arranging access, handling enquiries, and ensuring residents are kept informed with empathy and professionalism.

The role requires engaging with communities, coordinating access, and delivering clear communications about the nature and scope of works, while maintaining accurate records and providing excellent customer service.

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