Location
Location: Newport
Hours
Hours per week: Full-time 40 hrs per week
Salary
Salary: £26-30k p.a., depending on experience
Key responsibilities
- Manage and update bookings, ensuring all key personnel are informed of any changes.
- Coordinate with Asset and Charter contacts to deliver optimal service.
- Assist with activities such as customs clearance and standkit transitions.
- Gather and compile information for weekly and monthly KPIs, reporting findings to the line manager.
- Collaborate with P&O FM staff at other sites to enhance customer efficiency.
- Maintain daily professional communication with customer personnel.
Profile
- Excellent organisational skills, including ability to prioritise and manage own work load.
- An eye for detail and excellent customer service.
- Confident IT skills, including MS Word and Excel.
- Ability to develop and maintain good working relationships at all levels.
- Experience in transport/ logistics and Health and Safety knowledge would be an advantage; we are open to candidates with transferable skills from a role where you are used to working to multiple timelines and tasks.
- You must have a creative problem-solving mindset and the ability to learn quickly on the job.
- A driving licence and access to your own vehicle are essential for this role to get on site.
Who are we?
We are P&O Ferrymasters, and we work with some of the largest companies in the world to make sure that their goods get to where they need to on time and efficiently. We have locations across Europe and the Northern Mediterranean and our routes cover road, rail, and sea. We operate from over 20 locations in 13 countries and work with some of the best-known global household names. We are a part of DP World who are one of the largest global logistics companies in the world; at any one time 10% of all shipping containers in the world are being shipped by DP World. We are proud to lead the future of logistics to help enable global trade in the 21st century and beyond. We offer P&O Ferrymasters offers a competitive package in line with the seniority of the position. Salary will be dependent on experience of the successful candidate.
Benefits
- Company pension
- P&O Ferries travel concessions
- Employee Assistance Scheme, backed by a wellbeing programme along with opportunities for personal and professional training and development
- Benefits platform including a range of voluntary health insurances, cycle to work, green car and retail discounts
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