Senior Housing Management Officer (ASB & Domestic Abuse)

About the Role:

We’re looking for a proactive and compassionate Senior Housing Management Officer to join a local authority team dedicated to supporting residents and tackling anti-social behaviour and domestic abuse. You’ll be the key point of contact for managing sensitive cases, working closely with victims, perpetrators, and partner agencies to deliver tailored interventions and long-term solutions.

What You’ll Be Doing:

• Managing a diverse caseload of ASB and domestic abuse cases, including high-risk and complex situations.
• Conducting interviews and risk assessments with victims and perpetrators.
• Collaborating with police, legal teams, mental health services, and other partners.
• Preparing legal documentation and representing the council in court when required.
• Supporting tenancy sustainment and reducing the risk of tenancy failure.
• Ensuring safeguarding protocols are followed and residents are protected.

What We’re Looking For:

• Strong experience in housing management, particularly in ASB and domestic abuse.
• Confident in legal processes, including preparing and presenting cases in court.
• Skilled in risk assessment, safeguarding, and multi‑agency working.
• A calm, empathetic, and solution-focused approach to challenging situations.

We would like to attract talent from all corners of the Property world for this role. Our commitment is to an equitable recruitment process.

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